The location is unbeatable. just a two-minute walk to the market square and a cozy bar with an open fireplace was the perfect retreat after a long day.

what a shame! i thought this would be a truly high-class experience, but nope! the shower didn't drain and the mattress felt like concrete, woefully uncomfortable. i definitely expected a complimentary upgrade or at least some fancy chocolates, but all i got was basic shampoo! i almost gave a good review but just couldn’t with these issues lingering.

Just a prime choice for a quick break in Bruges with a good price-value balance. The fresh sliced breads at breakfast were outstanding and a nice surprise. Make sure to check the elevator timing to avoid delays.

The hotel's atmosphere was charming, and the staff were friendly and consistently attentive. the coffee selection during breakfast could have been better, and the shower was quite slippery, requiring extra caution.

would recommend for a city break

Comfortable room, delicious breakfast, including fresh pastries and cold cuts, with secure parking right behind the entrance making it easy to explore the nearby attractions.

good staff but disappointing breakfast experience

The staff were exceptionally helpful throughout our stay, addressing concerns promptly. The location had quaint charm, providing easy access to local attractions. Our superior room, though small, was clean and well-maintained. The warm ambiance made it feel inviting and cozy.

The breakfast experience was disappointing, particularly the coffee and tea setup requiring us to walk 20 meters away.

beautiful stay in the heart of bruges with delightful tea-making facilities

We completely loved our time at Hotel Acacia! The room was modern, spacious, and spotlessly clean. The location is unbeatable, and we enjoyed the delicious breakfast selection.

The cozy bar with its open fireplace felt like a warm hug, perfect for retirees seeking relaxation after exploring Bruges. And the piano lounge? Simply delightful—a sweet serenade while enjoying tea or a drink with friends.

More accessibility features for mobility issues would help.

The room felt smaller than expected, particularly the 'superior' category, so be prepared for misleading descriptions. The air conditioning was unreliable, leading to discomfort, especially with the occasional street noise sneaking in through thin walls. A curious toilet layout added inconvenience, lacking a sink for washing hands afterwards. the rugs showed years of wear and tear, which may not sit well with guests looking for cleanliness.

Good Wi-Fi and nice lounge area. Laundry was convenient, but room was slightly noisy.